Computer Repair
Your Computer Is Telling You Something. Let’s Find Out What.
Slow performance can come from software, storage, hardware, malware or system configuration.
You don’t need to know what’s wrong before you book. Tell us what the computer is doing. That’s enough to start.
- Microsoft Certified
- Price approved before we start
- 30-day warranty
- No fix, no labour charge
What’s Your Computer Doing?
Symptoms are a routing aid, not a diagnosis. Never promise that one symptom equals one repair.
Recommended start
Computer Repair
A computer that will not start can have several causes. It does not automatically mean you need a new battery or a new computer.
- Possible causes
- Power/charging; battery on laptop; hardware; another internal issue
- Why start here
- Start with diagnosis before recommending a specific repair.
Recommended start
Computer Repair
Slow performance can come from software, storage, hardware, malware or system configuration.
- Possible causes
- Startup/software load; storage; hardware limitations; possible malware
- Why start here
- Find the cause before assuming replacement or upgrade.
Recommended start
Computer or Laptop Repair
Repeated freezes and crashes can have different causes.
- Possible causes
- Windows/driver; hardware instability; overheating; storage/memory
- Why start here
- Start from symptom and narrow down the cause.
Recommended start
Virus & Malware Removal
Pop-ups, suspicious behaviour or unwanted software can indicate the need for a security check.
- Possible causes
- Pop-ups; suspicious software; browser problems; possible malware
- Why start here
- Assess system and remove unwanted/malicious software where appropriate.
Recommended start
Computer Repair Diagnosis
Updates, drivers, software conflict or system error.
Recommended start
Computer Repair Diagnosis
Hardware may be involved but component is unconfirmed.
Recommended start
Computer Setup Support
Setup, updates, software, peripherals.
Recommended start
Computer Repair
User only needs to describe what they see, hear or experience.
- Possible causes
- Describe symptom; when it happens; what changed
- Why start here
- Use symptom-led intake to choose next step.
What Computer Repair Can Help With
Slow computers, startup problems, crashes, errors and general computer issues.
- Slow performance
- Startup/boot
- Freezing/crashing
- Software/Windows
- General hardware diagnosis
- New computer setup
If diagnosis shows that you need a specialized service, we point you in the right direction instead of forcing everything into one service.
Check First. Replace Second.
A symptom doesn’t always tell you what caused the problem.
Computer running slowly? That doesn’t automatically mean it needs a hardware upgrade.
Computer won’t start? That doesn’t automatically tell you which component failed.
We explain what we found and what it means for you. Then you decide what happens next.
Know before the work starts.
Already Know What You Need?
You don’t have to choose one of these before booking if you’re not sure.
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Laptop Repair
Explore Laptop RepairPower, charging, overheating, Windows, keyboard and performance problems.
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Mac Repair
Explore Mac RepairTroubleshooting and support for Mac and MacBook problems.
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Virus & Malware Removal
Explore Virus & Malware RemovalDiagnose and remove viruses, malware and unwanted software.
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Data Recovery
Explore Data RecoveryHelp recovering important files from computers and storage devices.
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Hardware Upgrades
Explore Hardware UpgradesImprove or extend your computer with appropriate hardware upgrades.
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Wi-Fi & Network Support
Explore Wi-Fi & Network SupportHelp with weak Wi-Fi, connectivity and network setup.
How Computer Repair Works
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Tell Us What’s Happening
Describe the symptoms in your own words. You don’t need to know which repair you need.
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We Check the Problem
The visit starts with what’s actually happening rather than assuming the repair from the symptom.
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You Approve Additional Work
If additional work, parts or equipment are needed, they’re explained before that additional work begins.
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We Work on the Problem
Once the appropriate work is understood and approved, we proceed within the scope of the service.
Know Before the Work Starts
$99/hour
- On-Site Labour
- $99/hourFor home and business on-site service.
- Billing
- First hour, then 30-minute increments
- Calgary Travel
- $0 when the repair is successful
- Outside Calgary
- $1/km from Calgary city centre
- No Fix
- No repair labour chargeApplicable visit/travel charges still apply.
Is It Worth Repairing?
Understand the problem first, then decide whether repair, upgrade or replacement makes sense.
Computer Repair FAQ
Do I need to know what’s wrong before booking?
No. Tell us what the computer is doing. That’s enough to start.
Can you help with a slow computer?
Yes. Slow performance can have several causes. We can investigate the problem before deciding whether troubleshooting, software work, or a compatible hardware upgrade makes sense.
Can you help if my computer keeps freezing or crashing?
Yes. Freezing, crashes, unexpected restarts and blue screens can be investigated to determine the appropriate repair path.
How much does computer repair cost?
Standard on-site labour is $99/hour. The total depends on the problem and work required. See Repair Pricing for the full pricing and travel policy.
Do I pay if you can’t fix my device?
If the device can’t be repaired, there is no repair labour charge. The applicable visit/travel charge still applies: currently $10 in Calgary, or $10 plus the applicable $1/km travel charge outside Calgary.
Something Isn’t Working? Start There.
You don’t need the name of the repair.
You don’t need to know which part failed.
And you don’t need to diagnose the problem before asking for help.
- Microsoft Certified
- Price approved before we start
- 30-day warranty
- No fix, no labour charge